I was a customer, until I was convinced after an oil change it was necessary I needed new back breaks. I was hesitant but told they could give me a good deal cause it was a safety hazard. Barely 2 months later I had to have the vehicle inspected for other reasons to find out these new breaks were shot! I returned to the store annoyed I spent $80 at a time I didnt want to, and they were already garbage. They failed to state i needed new roters and slapped breaks on over top of them so they cut into the new breaks. Well they wanted to inspect it themselves. Did so, then gave me the run around saying they were fine. They werent fine. But Im not going to argue. I was told someone would follow up but that never happened. I have not returned since. Every time I recieve a mail flier from them Im reminded of this irritating experience. Not satisfied, and even for an oil change they were very slow.
Stopped while on a long drive to have the vehicle checked over. This place has such great staff and customer service. I was in a bind not being from the area and they were able to help me. I appreciate the service I received from this shop! I would recommend it to anyone traveling or in the Jamestown area.
They actually installed my brake pads on backwards and I had no brakes. It took 2 more visits, 3 days with no or bad brakes and 1 day with brakes that hung up and got so hot there was smoke coming off the front wheels and multiple arguments to get them to remove the wheels and find the problem. BE CAREFUL! THIS PLACE IS DANGEROUS!!! They left both front wheels on my wife’s minivan loose. She hauls around our kids and daycare kids. Lucky I caught that one. Before that I ordered 4 new tires and only got two. They installed the 2 new ones anyway and left the two old ones on before telling me it would be at least a week before they could replace the other two tires. They didn’t get the chance to sell me the other two tires.
I was driving through Jamestown on my way to Bismarck on a Saturday afternoon in late July 2017 when I had a flat on my rear inside dualie.. Everybody was closed except Quick Lane, who was open for another half hour. They don't typically work on my type of vehicle but they offered to help. They did an amazing job changing the tire, fixing the tire with the flat, and remounting everything. They were so competent and friendly. I highly recommend this Center. Alex, the manager, and his entire group of workers went above and beyond. THANK YOU.
Staff was nice. Slowest oil change of my life though. I had an appointment, but waited almost an hour just for them to get to it. Not impressed.
Quick Lane Tire Auto Center is a US Car Repair based in Jamestown, North Dakota. Quick Lane Tire Auto Center is located at 800 23rd St SW, Jamestown, ND 58401, USA.
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